A useful flyer which I obtained at the training is entitled 'Talking with my school.' It outlines the process that parents can use if they have a particular enquiry or concern. At Tuart Hill Primary School we have an 'open-door approach' to handling concerns or issues that may arise. As Principal, I listen and try to deal as effectively as possible with problems or complaints which may occasionally arise. My aim is to produce a win-win situation in all circumstances.
If you have any concerns then I encourage you to follow the process outlined in the flyer with an initial meeting with your child's teacher followed by a meeting with me. In most circumstances this is enough to resolve any concerns.
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